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Technical Helpdesk & Technical Support

DRIVOL has a reputation for quality and technical excellence of its products and services. All our products are backed by fast, accessible technical support. Our team of technical staff and engineers are on hand to provide information and expert advice as and when it’s needed something others in the business have cut back on. Many of the technical details and specifications relating to our products and their use with particular vehicles and equipment are held in our own extensive database, so the answers you need may be available already. Where required, we provide support in the field, looking at the issues first-hand or taking samples for laboratory analysis.

How can we help you?

  • Advice on the correct use of our products
  • Lubrication problem solving
  • Material safety datasheets (MSDS) and health & safety support
  • Sample analysis of lubricants
  • Used oil analysis and oil recommendations
  • Clear guidance on technical and product specification issues
  • Marketing Support for Channel Partners
    • Online access to customer portal- 24X7 support
    • Access to Marketing centre containing logos, leaflets, brochures, posters etc
    • E-newsletter every month
    • Online training & tutorials